Late in 2002, The Echo Group started to discuss a new event for its customers. Some initially described the event as a “user group”, but as the event took shape, we began to believe that it could be much more and chose a name accordingly… The Peer to Peer Summit.

Peer to Peer has continued to evolve, becoming an event where customers, and Echo staff share insights, learn from each other, and find new ways to challenge their organizations to improve.

In 2008 and 2009, one third of the sessions were presented by customers, peer to peer.